Terms of Use

1. Introduction

These Terms of Use ("Terms") set out the rules for using MockMentor. MockMentor is owned and operated by Zaan WebVeda Private Limited ("MockMentor", "we", "us" or "our"). "You" or "User" means anyone who accesses or uses MockMentor.

These Terms apply to the website mockmentor.ai, the MockMentor plugin inside ChatGPT, and all features offered through them.

These Terms are an electronic record under the Information Technology Act, 2000 and its rules. They are published under Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and do not need a physical or digital signature.

Please read these Terms and our Privacy Policy carefully. By signing up for or using MockMentor, you agree to both. If you do not agree, please do not use MockMentor.

2. Definitions

  • Applicable Law: all laws, rules, regulations and orders of courts and government authorities in force in India.
  • Content: all mocks, questions, evaluations, study plans, resource links, rankings, text, graphics and other material made available on the Platform.
  • Leaderboard: the public ranking on the Platform showing top-performing Users.
  • Platform: the Website and the Plugin, together with all features, groups and services offered through them.
  • Plugin: the MockMentor plugin available inside ChatGPT.
  • Study Group: a group of Users created through the "Study with my Friends" feature on the Website.
  • User Content: anything you submit, upload or share on the Platform, including answers, scorecards, OMR sheet images, questions, progress updates and feedback.
  • Website: mockmentor.ai and its pages.

3. Eligibility

MockMentor is for students preparing for competitive exams in India.

You must be at least 18 years old to use MockMentor. By signing up, you confirm that you are 18 or older and able to agree to these Terms.

4. Accounts and registration

4.1. You sign up on the Website using your Google account and complete a short onboarding form. You agree that the information you give us is true, accurate and kept up to date.

4.2. To use the Plugin, you add MockMentor from ChatGPT's plugin library and authorise it to connect to your MockMentor account.

4.3. Your account is personal to you. Do not share it, sell it, or let anyone else use it. You are responsible for keeping your Google and ChatGPT accounts secure. If you think your account has been misused, tell us immediately at mockmentor@webveda.com.

4.4. You may hold only one MockMentor account.

5. Our services

5.1. MockMentor helps you prepare for competitive exams. Depending on your exam and account status, you can:

  • take timed mocks;
  • upload your scorecard or OMR sheet for evaluation;
  • check answers to your questions;
  • get a personalised study plan with links to study resources;
  • track daily tasks and streaks; and
  • prepare with friends in Study Groups.

5.2. Features are released in phases, and not every feature or exam may be available at all times.

5.3. The Plugin runs inside ChatGPT, which is a product of OpenAI. Your use of ChatGPT is also governed by OpenAI's own terms and policies. We are not responsible for ChatGPT's availability, performance or changes.

6. Free access and referral unlocks

6.1. MockMentor is currently free. We do not charge any fee to sign up or use the Platform.

6.2. When you sign up, you get access to basic features. Other features are locked and can be unlocked by referring friends.

6.3. Each User gets a unique referral link. To unlock locked features, the number of friends shown on the Platform must sign up through your link and use at least one basic feature of the Plugin. We may change the number of referrals needed or the features that are locked at any time.

6.4. Referrals must be genuine. Creating fake accounts, referring yourself, or using any trick to inflate referrals is not allowed. If we find this, we may reverse unlocks, remove referrals, or suspend the accounts involved.

6.5. If we introduce any paid features in future, we will tell you in advance and publish the relevant terms. You will not be charged without your clear agreement.

7. Streaks, Study Groups and the Leaderboard

7.1. Streaks. MockMentor sets daily tasks based on your study plan. Completing them builds your streak. Some features, such as Study Groups, need a minimum streak to unlock. We may change streak rules and requirements at any time.

7.2. Study Groups. You can invite friends preparing for the same exam to a Study Group through a link. By joining a group, you agree that every member can see your name, daily tasks, progress, scores, personalised analysis and weak areas within that group. Only join groups with people you are comfortable sharing this with. You can leave a group at any time.

7.3. Group challenges. Members can challenge one another through mocks. Challenges are for practice and motivation only. There are no prizes or stakes attached.

7.4. Public Leaderboard. By using MockMentor, you agree that your name, city, exam, score and rank may appear on the public Leaderboard, which anyone can see. The Leaderboard is for recognition only. It carries no prizes, rewards or certificates, and does not reflect your official exam rank.

7.5. We may change how scores, ranks and streaks are calculated, correct errors, or remove entries that break these Terms.

8. AI-generated content and exam disclaimers

8.1. AI can make mistakes. MockMentor uses artificial intelligence, including OpenAI's models, to create mocks, evaluate answers, read scorecards and build study plans. This content may sometimes be inaccurate, incomplete or out of date. Always check important answers, facts and exam rules against official sources and your study material.

8.2. Not official. Mocks, scores, predicted percentiles, ranks and evaluations on MockMentor are practice tools. They are not official results and do not predict or guarantee your actual exam score, rank or admission.

8.3. No affiliation with exam bodies. MockMentor is an independent platform. It is not affiliated with, endorsed by or connected to any exam-conducting body, including the Institute of Chartered Accountants of India (ICAI), the National Testing Agency (NTA), the Indian Institutes of Management (IIMs), the Consortium of National Law Universities, the Union Public Service Commission (UPSC), the National Board of Examinations in Medical Sciences (NBEMS) or the IITs. Exam names are used only to describe which exams MockMentor helps you prepare for.

8.4. Exam details can change. Exam dates, patterns, syllabi and marking schemes are set by the exam bodies and may change. Always confirm them on the official exam website.

8.5. No guarantee of results. Your results depend on your own effort and circumstances. We do not promise any particular improvement, score or outcome.

8.6. Report errors. If you spot a wrong question, answer or evaluation, please tell MockMentor or write to us at mockmentor@webveda.com so we can fix it.

9. Your content

9.1. You keep ownership. You own your User Content. We do not claim ownership of your answers, scorecards, questions or anything else you submit.

9.2. Licence to us. By submitting User Content, you give us a non-exclusive, royalty-free, worldwide licence to store, process, analyse, reproduce and display it, only as needed to:

  • provide MockMentor to you, including evaluations, study plans and progress tracking;
  • show your progress and scores in your Study Groups and on the Leaderboard, as described in Section 7; and
  • improve MockMentor, using your content in anonymised or aggregated form.

This licence ends when you delete your content or your account, except for anonymised data and anything we must keep under Applicable Law.

9.3. Your responsibility. Only upload content you have the right to share. Some mock papers, scorecards and study material belong to coaching institutes or other owners. You are responsible for making sure your uploads do not break anyone else's rights or any law.

9.4. We may remove User Content that breaks these Terms or Applicable Law.

10. Our intellectual property

10.1. The Platform, its design, software, logos, the MockMentor name, and the Content we create (including mocks, questions, evaluations and study plans) are owned by Zaan WebVeda Private Limited or its licensors and are protected by law.

10.2. We give you a limited, personal, revocable, non-exclusive and non-transferable licence to use the Platform and Content for your own exam preparation. You may not copy, sell, republish or distribute our Content, or use it to build a competing product, without our written permission.

10.3. Study resources linked in your study plan belong to their respective owners. Linking to them does not give you any rights in them.

11. Acceptable use and fair play

When using MockMentor, you agree not to:

  • use the Platform for anything illegal or in breach of Applicable Law;
  • give false information during sign-up or onboarding, including your name, age or date of birth;
  • create more than one account, or create fake accounts;
  • manipulate referrals, streaks, scores, challenges or Leaderboard rankings in any way;
  • let anyone else take mocks or complete tasks on your behalf;
  • use MockMentor to cheat in, or during, any real exam;
  • use bots, scripts, scrapers or other automated tools to access the Platform or copy its Content;
  • try to gain unauthorised access to the Platform, other accounts, or our systems;
  • upload viruses, malicious code, or anything that could damage or disrupt the Platform;
  • upload content that is unlawful, obscene, defamatory, harassing, or that infringes someone else's rights;
  • upload other people's personal information without their permission;
  • copy, resell or redistribute our Content, or reverse engineer the Platform;
  • misuse the Plugin to get ChatGPT to produce harmful or unrelated content through MockMentor; or
  • help or encourage anyone else to do any of the above.

If you break these rules, we may remove content, reset scores or streaks, reverse unlocks, or suspend or close your account, as described in Section 14.

12. Third-party services and links

MockMentor relies on third-party services, including Google (for sign-in) and OpenAI (for ChatGPT and AI features). Your study plans also link to outside websites, videos and articles. We do not control these third parties and are not responsible for their content, availability or practices. Their own terms and privacy policies apply when you use them.

13. Feedback

MockMentor may ask for your feedback, and you may share ideas or suggestions with us. Giving feedback is optional. If you do, you agree that we may use it to improve MockMentor without any obligation to pay you, credit you or keep it confidential.

14. Suspension, termination and changes

14.1. By you. You can stop using MockMentor at any time. You can disconnect the Plugin from ChatGPT and delete your MockMentor account by writing to mockmentor@webveda.com.

14.2. By us. We may suspend or close your account, with or without notice, if you break these Terms, misuse referrals, harm other Users, or if the law requires it. Where it is reasonable, we will tell you why.

14.3. Changes to the Platform. We may add, change, limit or remove any feature, exam or part of the Platform, or stop offering MockMentor, at any time. Where practical, we will give notice of major changes.

14.4. Changes to these Terms. We may update these Terms from time to time and will change the "Last updated" date. For important changes, we will make reasonable efforts to notify you by email or on the Platform. Continuing to use MockMentor after an update means you accept the new Terms.

15. Privacy

Our Privacy Policy explains how we collect, use and protect your personal data. It is part of these Terms.

16. Disclaimers, indemnity and limitation of liability

16.1. As is. MockMentor is a free service provided "as is" and "as available". We do not promise that it will always be available, error-free, secure or suitable for your particular needs.

16.2. Indemnity. You agree to protect Zaan WebVeda Private Limited, its directors, employees, affiliates and partners against any claims, losses or costs (including reasonable legal fees) caused by your breach of these Terms, your User Content, or your violation of any law or anyone else's rights.

16.3. Limitation of liability. To the fullest extent allowed by Applicable Law, we are not liable for any indirect, incidental or consequential loss arising from your use of MockMentor. This includes loss of data, streaks, scores, rankings or unlocks, errors in AI-generated content, Platform downtime, or your results in any exam.

16.4. Nothing in these Terms limits any liability that cannot be limited under Applicable Law.

17. Grievance redressal

17.1. If you have a complaint about the Platform, its Content, or another User, write to our Grievance Officer:

17.2. Please include:

  • the type of complaint;
  • a clear description of the issue; and
  • your full name and registered email address.

17.3. We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days, as required by Applicable Law.

18. Governing law and disputes

18.1. These Terms are governed by the laws of India.

18.2. If a dispute arises from these Terms or the Platform, you and we will first try to resolve it in good faith within 30 days of either side giving written notice of the dispute.

18.3. If it is not resolved, the dispute will be settled by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed with the agreement of both sides. The arbitration will take place in New Delhi, India, in English.

18.4. The courts of New Delhi, India will have jurisdiction for any interim relief needed during arbitration.

19. General provisions

19.1. Entire agreement. These Terms and the Privacy Policy are the full agreement between you and us about MockMentor.

19.2. Assignment. You may not transfer your rights under these Terms. We may transfer ours, including to an affiliate or as part of a merger, acquisition or sale of assets.

19.3. Force majeure. We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of third-party services (including ChatGPT or Google), cyberattacks, natural disasters, pandemics or government action.

19.4. Severability. If any part of these Terms is found unenforceable, the rest stays in effect.

19.5. No waiver. If we do not enforce a right under these Terms, we have not given it up.

19.6. Survival. Sections that by their nature should continue after your account ends (including Sections 9, 10, 16, 18 and 19) will continue to apply.

19.7. Notices. We will send notices to your registered email address or post them on the Platform. Legal notices to us should be sent to:

  • Company: Zaan WebVeda Private Limited
  • Registered or notice address: To be confirmed
  • Email: mockmentor@webveda.com

Last updated: 29 September 2026

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